The complaint of people who travel between Hulhumale’ and Male’ is the inconvenience of the service and its arrangements. The service provider no doubt, is serving
Should not they listen to their customers or people who use their service?
There are no rules, no orders, no major arrangements, no priorities in the ferry terminal…A point worth noting is that there is exactly no difference between the person who purchases th ticket first and the person who purchases the ticket last.....Many a times its the person who comes last who goes in through the exit first...Cos if all the seats are full, he just goes and wait near the exit............
It’s the strong and it’s the people who do not mind mixing up with others who win in the struggle to get through the door first and fast….. It seems like chaos till you get seated in the ferry.
Can’t they implement a rule or arrangement so that there is some sort of order and smoothness in entering the ferry…..? All people are mixed up .Elderly people, kids, pregnant ladies, women, men etc etc…….
People of all sort use this service….But people who prefer some decency, or elderly people, people who are sick etc.. too cannot afford to be seated in the ferry terminal till the door opens, unless he or she does not mind if the ferry is missed or not…….The only option for everyone most of the time is to go and stay behind those who are near the exit…..Of course this is not all the time…..but many a times..
The complaint of most of the people I think is not the amount of time one has to spend on the sea but the lack of arrangements in the terminal...Ofcourse if the amount of time can be decreased many would be happy...But the complaints go beyond that..
The complaint goes on and on……..But is there anyone who cares!
How much assurance does one have that he can purchase a ticket say 15 mins before the ferry after a days work, and relax in the terminal a little and still get on the ferry with out any pressure…..?
In other countries people who travel to work or school have a choice, ie to take a taxi or bus etc etc…For people who live in Hulhumale, they have no choice, no options....but to go through this chaos.....
In spite of this due to the rise in price of oil, may be the price of ferry tickets will go up soon….But the service will it get better, or remain the same or get worse?